ThreadDesk is the framework that gets trained from your meaningful and useful conversations with customers—and takes over your support department when it's ready.
Free plan includes 10 conversations/month. No credit card required.
See what our customers have to say
"Finally, a chat tool that doesn't require our team to learn yet another app. We just reply in Slack like we always do."
"Setup took 5 minutes. Our response time dropped from hours to minutes because we're already in Slack all day."
"We evaluated 5 chat tools. ThreadDesk won because there's literally zero learning curve for our team."
Go from zero to AI-powered support in minutes
Authorize ThreadDesk to your Slack channel. Your team will handle chats right where they already work.
Handle conversations manually at first. ThreadDesk watches and learns in Shadow Mode.
As your knowledge base grows from real conversations, AI becomes confident enough to take over.
Rest assured—AI handles common questions automatically. Your team focuses on what matters.
Your support gets smarter with every conversation
AI instantly responds to visitors using your knowledge base. Most questions resolved automatically.
When AI isn't confident, it forwards to your team in Slack. No frustrated customers.
After you resolve the chat, AI creates a Learning. Next time, it handles it automatically.
Intelligent features that make your support smarter every day
AI responds instantly to visitor questions using your knowledge base. Handle 10x more chats without hiring.
Every human resolution becomes a new Learning. Your AI gets smarter with every conversation.
When AI isn't confident, it seamlessly forwards to your team in Slack. No awkward transitions.
Your team responds from Slack. AI learns from their answers. Reply from where you already work.
AI builds its knowledge from your Learnings. The more it learns, the fewer handoffs you need.
Add one script tag and you're live. AI starts learning from day one with zero configuration.
Start free, let AI handle more as you grow. No credit card required.
Try AI-powered chat
AI that learns & grows
Full AI automation
All plans include a 30-day free trial. AI starts learning from day one. Cancel anytime.
Have questions? We'd love to hear from you.